Privacy Policy
The Urrbanify ("we", "our", "us", or "platform") operates a location-based urban planning and property interaction platform through its website and mobile application. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.
By using The Urrbanify, you agree to this Privacy Policy.
1. Information We Collect
1.1 Account Information
To access the platform you log in using OTP authentication. We collect:
- Mobile phone number
- Name (editable by user)
- Language preference
- Selected city
1.2 Location Information
Certain features require location data. We may collect:
- Current GPS location (for directions and map features)
- Selected map markers and plots
- TP scheme interactions
- Navigation requests
- Shared locations
Location data is collected only while using relevant features.
1.3 Usage & Activity Data
We record interactions performed inside the platform, including:
- Bookmarks
- Project views
- Search history (TP schemes, plots, projects)
- Inquiry submissions (Buy / Sell / Rent)
- Shared links usage
- Role selection and survey responses
This helps us provide relevant results and improve the platform.
1.4 User Generated Content
You may voluntarily submit information such as:
- Drawn map areas
- Area descriptions
- Property details
- Uploaded supporting documents
- Document requests
- Inquiry details
This content is stored and linked to your account.
1.5 Role-Based Information
If you select a professional role (e.g., Broker), we may store:
- Selected operating cities and areas
- Inquiry visibility preferences
This is used only to show relevant inquiries and functionality.
2. How We Use Your Information
We use your data to:
- Authenticate and secure your account
- Provide map navigation and plot identification
- Display TP schemes and project information
- Enable buy/sell inquiries
- Process document requests
- Display shared locations
- Improve platform performance and reliability
- Prevent misuse or fraudulent activity
We do not sell your personal data.
3. Data Sharing
We may share limited data with service providers strictly required for functionality:
| Service | Purpose |
|---|---|
| Mapping & Navigation Providers | Route navigation and directions |
| Sharing Services (e.g., messaging apps) | User-initiated location sharing |
| Hosting & Infrastructure Providers | Secure data storage and delivery |
| Legal Authorities | Only when legally required |
Your mobile number is never publicly displayed without your action.
4. Visibility to Other Users
Some actions intentionally make limited information visible:
- Inquiries may be visible to relevant brokers based on selected areas
- Shared links display selected map location
- Project representatives may receive inquiry details
5. Data Retention
We retain your data:
- While your account remains active
- Until deletion is requested
- Or as required for legal obligations
Uploaded documents may be retained for support and verification records.
6. Account Deletion
Users can delete their account from the Profile section.
When deleted:
- Profile information is removed
- Bookmarks are deleted
- Drawn areas are deleted
- Uploaded documents are removed
- Preferences and role data are removed
Limited Retention
We may retain anonymized records for:
- Security
- Fraud prevention
- Legal compliance
- Inquiry history (without identity)
Complete removal from backups may take up to 30 days.
Deletion is irreversible.
Contact: theurrbanify@gmail.com
7. Your Rights
You may request to:
- Update personal details
- Delete your account
- Remove uploaded content
Contact: theurrbanify@gmail.com
8. Data Security
We implement reasonable technical and administrative safeguards to protect data. However, no internet service is completely secure.
9. Changes to Policy
We may update this Privacy Policy as features evolve. Continued use of the platform implies acceptance of the updated policy.